Sales Support Coordinator

CMA CGM group is looking to hire a Sales Support Coordinator for a job based in Brazil.


CMA CGM, founded by Jacques Saadé, is a leading worldwide shipping group. Its 449 vessels call more than 420 ports in the world on all 5 continents. In 2016, they carried 15.6 million TEUs (twenty-foot equivalent units).

Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial and logistics solutions.

With a presence in 160 countries and through its 600 agencies network, the group employs 29,000 people worldwide, including 2,400 in its headquarters in Marseille.


Scope of responsibilities :

The Sales Support Coordinator’s main mission is to coordinate the team in the daily activities, supporting the manager and the team to be more productive.

He/she will leading sales support team, coaching and interacting with regions in order to solve problems in an efficient manner.

  • Coordinate the sales support activities (pre selling) at national level through a structured and standardized process focused on improving productivity and efficiency, e.g. time response, assertiveness;
  • To ensure that staff is delivering complete assistance to all customer’s needs related to pre selling steps;
  • To organize team strategically and share quotation activities aiming to ensure all requests from Commercial Outside’s are properly treated and attended by the best way and as faster as possible;
  • To review process in order to improve productivity and time response for quotation;
  • To motivate sales support team, establishing individual and team goals and objectives;
  • Anticipates human impact of changes and sets actions to ensure proper change implementation;
  • Ensures that his/her team members have the highest level of performance in the market in terms of customer service, product knowledge, understanding of customer requirements and exploration of new solutions/ opportunities.


Education and experience requirements :

  • Degree required in Business Administration, Logistics, Comex and related;
  • Intermediary level of Microsoft Office. Within 90 days it will be expected to have an intermediate level on LARA, MIRA, DIVA and CRM;
  • English (fluent);
  • Minimum 5 years of experience in commercial in industry Logistics.

Profile :

  • Ability to work under pressure;
  • Results oriented;
  • Customer focused;
  • Good communication skills;
  • Leadership.

Informations complementaires


A leading worldwide shipping group